1s line Engineer (Brent Office)
New Yesterday
1st Line Engineer - Laptop Deployment Location:
Brent, London (Onsite - 5 days per week) Rate:
£200 per day (Inside IR35) Duration:
Contract - Initial Term
Overview
We are seeking multiple 1st Line Engineers to support a large-scale laptop deployment project in Lewisham, London. This is an excellent opportunity to contribute to a high-profile rollout, working as part of a dedicated IT support team.
Key Responsibilities
Deployment of laptops to end users, including configuration and setup
Providing 1st line support to resolve basic IT issues during deployment
Troubleshooting hardware and software issues
Assisting users with initial setup, login, and basic troubleshooting
Escalating complex issues to 2nd line support where necessary
Ensuring accurate documentation of deployed devices and user issues
Following deployment schedules and maintaining efficiency in rollout
Essential Skills & Experience
Prior experience in 1st line IT support or deployment projects
Strong knowledge of Windows OS, Active Directory, and basic networking
Experience in setting up and configuring laptops, software, and peripherals
Excellent customer service and communication skills
Ability to work effectively in a team and support non-technical users
Attention to detail and ability to follow processes accurately
Desirable Skills
Windows 11 experience
Familiarity with Microsoft 365 and Intune
Knowledge of ITIL best practices
If you are interested in this opportunity and have the required experience, please apply now!
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Engineering