Overview

Base pay range: Up to £35K. 1st Line Support Engineer – Financial Services – Up to £35K. A leading private equity firm is expanding its Helpdesk function and seeks a motivated 1st Line Support/Helpdesk Engineer to deliver high-quality IT support.

This is a London-based role requiring four days per week in the office. Salary is £30,000 to £35,000, depending on experience, plus a competitive benefits package.

About the Role

As a 1st Line Support Engineer, you will be the first point of contact for IT support within the business. You’ll manage support tickets, communicate directly with users, and resolve issues related to laptop setups, Microsoft 365, and general IT security. This role is ideal for someone early in their IT career—whether just starting out or with limited experience—who is eager to grow in a dynamic Financial Services environment.

What We’re Looking For

• Minimum 1 year of IT support experience, ideally with Microsoft technologies (e.g., Office 365, Active Directory, laptop configuration)
• IT-related education (college or university level)
• Strong passion for supporting users and delivering excellent service
• Excellent communication and interpersonal skills

Apply Now: If this sounds like the right opportunity for you, click the link to apply today.

Responsibilities

• Act as the first point of contact for IT support and manage incoming tickets
• Support laptop configurations and Microsoft 365 administration
• Assist with general IT security tasks and user guidance

Qualifications

• Minimum 1 year of IT support experience
• IT-related education (college or university level)
• Strong customer-service mindset and communication skills

Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Information Technology

Note: This description reflects the posted opportunity and excludes unrelated postings and site notices.