2nd Line Engineer Mobile Device Management

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2nd Line Support Engineer - Mobile Device Management Location: Hatfield| Full-time onsite | Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM
Policy management changes and basic policy troubleshooting
Device enrolment, pushing policies, and OS configuration through MDM platforms
Device wipes and reloads, software updates, compliance checks, and mobile application deployment
You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you'll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You'll Need Proven experie...
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Location:
Hatfield
Salary:
£30,000 - £35,000
Job Type:
FullTime
Category:
Engineering

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