2nd Line IT Engineer Location - NEAR MAIDSTONE *** Must be a car owner*** We're looking for an engineer with a good level of previous experience to support our helpdesk and project teams.

ABOUT THE ROLE As a 2nd Line IT Engineer you will: Be an experienced member of the technical team and your technical aptitude will add value in this multi-faceted role. Perform duties that include ticket support on Service Desk, and hardware maintenance. Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting. Have a diligent approach that achieves a long term and cost-effective result for our clients. Thrive on imparting your technical knowledge to others and will relish the opportunity to mentor junior engineers. Demonstrate a professional, respectful, and proactive approach to customer service. Have the technical knowledge to make recommendations to clients, suggesting genuine system improvements and upgrades.

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