We’re hiring: Hybrid 2nd Line IT Support Engineer – Central London (£42K + benefits) Are you the go-to problem solver when tech goes haywire? Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast-paced IT operations — solving real-world challenges, improving systems, and making a genuine impact every day. What you’ll do: Deliver top-notch 1st & 2nd line support (both remote & in-person) Troubleshoot, configure, and optimise IT systems Manage tickets, improve processes, and document solutions Support Microsoft, macOS, networking, and cloud platforms What you’ll bring: Strong Windows/macOS and networking skills Confident communicator who thrives with clients Hands-on experience with Microsoft 365, AD, and cloud tech Why apply: £42K + personal development + annual bonus Varied work—no two days are the same Work alongside a supportive and forward-thinking tech team Ready to make your next move? Apply now or contact the WSR Team at 01908 616184 for more info.