Due to the nature of our support requirements this is an office-based role.

This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team’s overarching objective of delivering exceptional customer service and ensuring robust estate maintenance.

Key Responsibilities:

Your experience:

Desirable:

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in a lower-level infrastructure support role, this could be the next opportunity for you.

This role will require you to become security cleared to a high level. Please visit 

Expected working

Our hours of support are Monday to Friday 08:00 – 18:00 to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme / virtual GP

Role dependent benefits: Private medical 

Work Your Way is our approach to flexible working – this is available from day 1 of joining.