3rd Line Technical Solutions Engineer

New Yesterday

Your newpany

3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team.

Your new role

As a 3rd Line Technical Solutions Engineer, you’ll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-userputing, and cyber security. You’ll act as a third-line escalation point forplex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across the organisation.You’ll supporternance activities including risk assessments, security reviews, andpliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You’ll also maintain technical documentation and contribute to the IT knowledge base.

What you'll need to succeed

To be successful in this role, you’ll bring:
  • Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rd line level
  • Strong technical expertise and problem-solving skills
  • Ability tomunicateplex technical concepts to varied audiences
  • Experience delivering IT projects inplex environments
  • Knowledge of ITIL frameworks andernance processes
  • Familiarity with AI technologies and their ethical deployment is highly desirable

    • What you'll get in return

    You’ll be part of a supportive and innovative IT team that values collaboration, continuous improvement, and professional development.
  • Hybrid and flexible working (1-2 days a week in the office)
  • Generous annual leave and public sector pension scheme plus various other benefits
    • Apply
    Location:
    Bradford
    Job Type:
    FullTime

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