Overview

Amazon Connect Engineer | IaC | Amazon Lex | Remote | Outside IR35 | £500 per day | 6 Months

Peaple Talent have partnered with a consultancy looking to grow their Amazon Connect Practice with an experienced CX engineer working on a variety of projects across voice, chat and cases.

Ideally you will be immediately available and have an extensive background working with IaC on Contact Center projects, specifically Amazon Connect.

Responsibilities

• Contribute to delivery of Amazon Connect and CCaaS projects across voice, chat and cases.
• Work with Infrastructure as Code tools (CDK, Terraform, Pulumi or similar) to define and deploy Amazon Connect configurations.
• Apply knowledge of CCaaS and security considerations to project delivery.
• Collaborate with remote teams and stakeholders to support project lifecycle.

Qualifications & Skills

• Extensive background with IaC on Contact Center projects, specifically Amazon Connect.
• Experience with CDK, Terraform, Pulumi or similar IaC tools.
• Strong CCaaS experience.
• Proficiency in Python.
• Knowledge of CI/CD practices and security architecture.
• Ability to work in a remote-first environment.

Employment details

• Role: Contract
• Location: Remote
• Outside IR35
• Rate: £500 per day
• Duration: 6 Months