Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.

We have an exciting opportunity for a Cisco Network Engineer to join our team in the UK!

What we can give you:

• 37.5-hour working week with flexible working options, giving you that much needed work/life balance
• 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
• Remote working anywhere in UK
• Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
• Employee Referral Scheme
• Flexible benefits package that aims to offer something for everyone
• GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
• 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
• To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
• Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
• Private medical cover from day 1
• Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme

Team purpose

The Managed Network & Security Team is responsible for the management of the network & security devices in Getronics Datacentres, connectivity towards customers and Cloud providers and on-premise Network & Security implementations at our Customers.

Role purpose

The role is to proactively and reactively manage the Network and Security devices, act on alarms from our network management systems, and act on incidents reported by our customers.

What to expect

• Manages the design, implementation and ongoing management of Cisco environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance. Makes recommendations to Senior management on new technologies and products for enhancement of the network.
• Leads and participates in the installation of Network systems and equipment for new facilities and expansions. Tests, debugs and analyzes performance, and documents infrastructure components.
• Develops Network infrastructure installation procedures to ensure successful integration of systems hardware/software. Develops and recommends technical strategies and solutions to maintain and/or expand service levels.
• Monitors and analyzes network, and provides results on a regular basis. Takes corrective action to improve data network.
• Responds to emergency situations and can perform effective troubleshooting during production outages.
• Assist in guiding, training, instructing and assisting others at peer or lower levels on technical issues and products.
• Act on Network Incidents reported by our network management tools, Customers.
• Proactively test & upgrade software on various devices
• Analyse capacity management reports & propose improvements
• Prepare and execute Change requests
• Remotely Configure new devices
• Attend DataCenter for local break and fix as and when required
• Make technical advisory / designs for customer network migrations
• Make technical advisory to improve customer security environment.
• Communicate & raise incidents to 3rd party (vendors / telecom providers)
• Create and update documentation sets
• Propose improvement plans (technical & human activity)
• Propose improvements for our network management tools / Configuration.
• Analyse reporting before used by Service Delivery Manager
• Understand vendor product / solution evolution

What we expect from you

• Minimum 5 years’ experience in Networking Field with Cisco vendor products
• Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
• Strong working experience both deploying and managing large and complex majorly Cisco (Routing & SDWAN / Catalyst & Nexus Switching / Aironet Wireless / ASA/Firepower Firewall, PRIME, ISE) LAN, WAN, Wireless Environments.
• Knowledge and skills on handling Meraki Wireless/Firewall/SDWAN, Cisco ACI as well as IT Enterprise Products.
• Understand to interpret wireless (WIFI) site survey reports.
• Execute / tune wireless (WIFI) radio management.
• Expert with implementing and supporting OSPF, BGP, VRRP and other routing protocols.
• Experience with Wireshark or other protocol analyzers.
• Configuring network & security devices with end to end security in mind.
• Configuring end to end Quality of Service
• Troubleshoot using traffic analysers, capacity management tools.
• Incident Report Document writing.
• Documentation (MS Word) & drawing (MS Visio) updates

Qualification/Certification requirements

• Technical certifications (at least one CCNP or CCIE badge is required)
• Cisco CCIE Routing & Switching

You will be required to work during European business hours from Monday to Friday; depending on the situation you might need to stretch as well on certain occasions and participate in onCall rota. Flexible working option is available

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally.

What to do next

If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!

We offer an Employee Referral Programme; if you have someone in your life you think would be a perfect fit then send them a link to the careers webpage.

If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email weallmakeuk@getronics.com

We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting