Customer Engineer

13 Days Old

Social network you want to login/join with:As a Customer Engineer, you will provide a range of hardware, software, and network technical support, including troubleshooting, staging, configuration, and resolving tickets for internal and external customers.Location: Stamford, CTWhat you’ll be doingPerforming a range of technical work activities either remotely or at customer sites to meet business and customer requirements.Coordinating small teams delivering basic work packages in line with company processes to meet business and customer requirements.Documenting and reporting on work completed to ensure compliance with Company and Customer Procedures.Escalating issues in line with company processes to ensure customer demands are met and evaluating escalations to take appropriate actions.Providing customer service to internal and external customers to ensure a consistent experience.What you haveProven experience in an IT Desktop Service environment.Experience with ticketing systems such as ServiceNow.You must be legally authorized to work in the United States.What you can expectThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. #J-18808-Ljbffr
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Location:
Hatfield, England, United Kingdom
Job Type:
FullTime

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