Customer Support Engineer
New Today
?? Customer Support Engineer ?? Location: Aberdeen?? Salary: £35,000 – £40,000?? Contract: Permanent | Occasional UK & international travel
Join a world-class technical support team delivering first-line assistance to customers and engineers across the globe. If you're a problem-solver with a passion for tech and customer service, this is your next move.
?? What You’ll Do: Provide first-line technical support for hardware, software & firmware issues
Log and manage support cases via CRM
Liaise with engineering teams to resolve complex queries
Support offshore engineers and customer site visits
Assist with demos, training, and product documentation
Maintain accurate product and customer data
Occasionally travel to customer sites and offshore vessels
? What You’ll Bring: HNC/HND in Electrical or Electronic Engineering (or equivalent)
Experience in technical support, fault diagnosis & customer service
Familiarity with test equipment (oscilloscopes, multimeters, etc.)
Strong communication, prioritisation & problem-solving skills
IT literacy and CRM system experience
A proactive, detail-focused, and team-oriented mind...
- Location:
- Aberdeen
- Salary:
- £35,000 - £40,000 per annum
- Category:
- Customer Service & Support