Overview

This role is focused on Cyber Security within the Corp Tech chapter to provide a proactive first line approach to continuous monitoring & investigation into unusual activity, and when required, to support the initial response to cyber events.Utilising expertise within the specific desktop capability to proactively identify areas for further 'protect' improvements (e.g. Process, configuration, tooling or control operation) and to participate in the virtual Cyber Security Improvements and Response Team to deliver the backlog of security improvements and initiatives on the roadmap.

Responsibilities

• User account management with Active Directory and Microsoft Exchange
• Building, deploying and the support of desktop computer and applications including Windows 11 and Microsoft Office Suite
• Visual Basic script and PowerShell script creation (desirable only)
• Asset management
• SCCM knowledge
• Ivanti Product suite
• Sound security understanding

Qualifications

Technical

• Windows 11
• Office Suite
• Active Directory
• TCP IP (DHCP, DNS)
• Knowledge of GPOs
• SCCM
• Ivanti
• 0365
• MDM (Intune)
• Duo 2FA
• Anti-Virus
• Print services
• MS E5 Licenses & CAP

Interpersonal

• Adaptable & Flexible
• Strong communication skills (both verbal and written) to facilitate the resolution of service requests
• Prioritization skills to ensure planned, routine and responsive work is completed within deadlines
• Problem solving skills to analysis and assess support requests to deliver suitable resolutions
• Ability to work as part of a team
• Enthusiastic “can do” attitude
• Self-starter
• Accuracy & attention to detail
• Professional, well presented
• Able to work under pressure

The Opportunity

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses.

Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business.

Join Shawbrook because you:

• Want to help us deepen our industry sector knowledge, combining technology alongside the best banking brains.
• Want to build a bank for the future and be part of our digital transformation journey that will enable customers & businesses to thrive
• Want to continue to grow professionally. We encourage you to grow and be the best version of yourself.
• Care about sustainability? We want to be better for our people, environment and society.
• Bring passion and enjoyment to your work. You’ll work hard but you’ll have fun too.

Reward

Your Wellbeing

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle

• Minimum of 25 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done