Overview

Desktop Support Engineer (1st / 2nd line) Newcastle onsite to £35k 12 month FTC

Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle.

Responsibilities

• Provide 1st line support in line with SLAs
• Hardware deployment (PCs, laptops, phones)
• Hardware repairs and replacements
• Inventory management
• Software installations
• Office moves
• AV support

Location

Location: You will be based onsite in client offices in Central Newcastle on a fulltime basis (Monday to Friday). The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!).

Qualifications

• Commercial experience in a similar support based role
• Strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills
• Strong desktop troubleshooting skills across hardware and software
• Experience of supporting AV systems
• Excellent customer facing skills, you're personable, calm and can build working relationships easily

What\'s in it for you

This is a 12 month Fixed Term Contract, likely to extend.

• Salary to £35k

Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Engineering
• Industries: Software Development, Investment Management, IT Services and IT Consulting