This range is provided by Careers Plus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The Role

We’re seeking a DevOps Engineer who can bridge technical excellence with customer-facing support. You’ll play a vital role in maintaining and optimising infrastructure, supporting enterprise deployments (both cloud and on-premise), and ensuring customers receive fast, reliable support.

You’ll be hands-on across Azure Cloud, SQL database management, deployments, and SSO integrations, while also assisting with internal IT support and security best practices. This is a dynamic role that combines DevOps expertise with real customer impact.

Key Responsibilities

• Provide responsive and effective customer support for enterprise clients.


• Manage and optimise SQL databases (performance checks, housekeeping, troubleshooting).


• Handle deployments across cloud and on-prem environments.


• Configure and troubleshoot SSO integrations.


• Deliver internal IT support for the client’s team.


• Contribute to security & audit readiness including penetration tests and cyber audits.

Key Requirements

• Must be eligible for UK Security Clearance.


• 5+ years’ experience managing and optimising SQL databases.


• Hands-on experience with Azure Cloud services.


• Skilled in writing PowerShell scripts.


• Knowledge of Azure DevOps (Build & Release Pipelines) is a plus.


• Strong understanding of SaaS deployment models.


• Good knowledge of Windows Server & IIS.


• Prior customer-facing support experience, ideally in B2B SaaS or enterprise IT.

What We’re Looking For

• Proactive problem-solver with strong ownership.


• Logical, clear communicator with technical and non-technical audiences.


• Detail-oriented with a focus on quality.


• Customer-first mindset with empathy and responsiveness.


• Calm and effective under pressure.


• Collaborative and keen to work cross-functionally.

Why Join Our Client?

Our client operates at the intersection of cutting-edge technology and enterprise strategy. They offer:

• Hybrid working culture (2–3 days in their London Waterloo office)


• A collaborative, agile team environment


• The chance to solve meaningful, high-impact problems


• Exposure to cybersecurity and enterprise infrastructure best practices


• An inclusive workplace that values diversity and innovation

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development, IT Services and IT Consulting, and IT System Data Services