Field Engineer

New Today


Location: Birmingham / Redditch / Midlands (with regular UK travel)


Salary: £30,000 - £35,000 + van, tools & expenses


Hours: 42.5 hours per week (typically 8:30 am – 5:00 pm, with flexibility required)

Contract: Full-time, Permanent

Are you looking to be part of a growing, fast-paced business that's changing the way organisations manage access and security?

At e-Track, we don’t just install intelligent key management systems - we’re disrupting the industry. With innovation at our core and a reputation for exceptional service, we’re growing fast and working with some of the UK’s most security-conscious sectors, including policing and commercial enterprises.

As part of our next phase of growth, we’re hiring a Field Engineer to join our expanding technical team. This role is ideal for someone who’s hands-on, technically minded, and passionate about solving problems. You’ll be the face of e-Track on the ground - installing, repairing, and maintaining our systems, while providing top-level support to our customers.

What You’ll Be Doing:

Field-Based Work (UK-wide):

Install and maintain our intelligent key systems at police sites and commercial locations

Respond to callouts, typically with a 48-hour SLA

Carry out system diagnostics, repairs, and preventative maintenance

Travel extensively, including overnight stays (often Mon-Fri), with van and expenses provided

Workshop & Production Support:

When not on site, help build, prepare, and configure systems to the highest standards

Customer Interaction:

Provide professional, friendly support and training on-site

Communicate clearly with a wide range of stakeholders, including senior managers and operations teams

Spot opportunities to enhance systems and recommend upgrades

Technical & Safety Standards:

Use power tools and work from technical diagrams confidently

Ensure all work is compliant with Health & Safety regulations

Conduct wiring and software updates (training provided)

What We’re Looking For:

Essential:

Hands-on experience in an engineering, installation, or technical support role

Confident using power tools and basic electrical tasks

Midlands-based for easy access to sites across the UK

Ability to travel across the UK with overnight stays

Comfortable lifting and handling equipment up to 100kg with support

Strong communication skills and a proactive, reliable approach

Clear record and ability to pass Level 2 police vetting

Desirable:

Background in automotive, access control, alarm systems or similar

Familiarity with software setup, networking, or system configuration

Why Join e-Track?

Be part of an ambitious, growing company that’s shaking up the market

Work in a supportive, close-knit team that values initiative and great service

Gain exposure to high-profile clients and cutting-edge technology

Receive full training and development opportunities

Enjoy excellent benefits, including:

Company van (Ford Transit), branded tools (Milwaukee)

£25 daily meal allowance & Premier Inn business travel card

22 days holiday (rising with service) + bank holidays

We know that not everyone ticks every box. If you have the technical mindset, drive, and customer-focused attitude we’re after, we’d love to hear from you.

Please note: unfortunately, we are unable to offer visa sponsorship for this role #J-18808-Ljbffr
Apply
Location:
Rowley Regis, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
Engineering

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