Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

You will:

• Report to the Operations Manager.
• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. Diagnose issues to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document activities.
• Serve as the on-site contact, providing service recommendations and addressing customer needs promptly.

To succeed, you will need:

We encourage you to apply even if you don't meet every requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Experience: X - X years working as a XY
• Non-negotiable skill 1
• Non-negotiable skill 2
• Preferred skill 1
• Preferred skill 2

In return, we offer:

• A culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location:

You will be part of our customer center in 新竹市. You will join a dynamic field service team, working remotely and spending significant time traveling within your designated area in Taiwan (TW).

Contact information:

Talent Acquisition Team: Veronica Peng

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems, and related services. Our solutions are used in manufacturing processes for semiconductors, flat panel displays, LEDs, solar cells, and various industrial applications including power, glass, metallurgy, pharmaceuticals, chemicals, and scientific research.

With over 4,000 employees worldwide, Edwards operates state-of-the-art manufacturing facilities across Europe, Asia, and North America.

Take the next step: Apply for the role today.