The Role – Product Specialist

Status Metrology Solutions Ltd provides specialist inspection solutions using industry-leading hardware and software for high-tolerance inspection work, ensuring higher precision, better accuracy, and more consistency. Fully accredited to multiple ISO standards, Status Metrology is the UK's number one aftermarket support provider for Co-Ordinate Measuring Machines, supporting an extensive user base throughout the UK.

Since its inception in 1982, the company has grown continually, thriving by offering a personal service based on integrity, top-quality products, and unrivalled customer support. To assist with the additional growth of the business we are now looking to expand our busy and dynamic Service Department capabilities.

Overview

Role: Product Specialist. The position is home and office based with responsibilities spanning verification and calibration, service, decommission/re-commission, fault-finding, retrofitting, and software/hardware upgrades for CMMs.

Responsibilities

• Verification and calibration of CMMs (under UKAS & ISO 10360 Standards).
• Service of CMMs to ensure optimal machine performance.
• Decommission, move and re-commission of CMMs.
• Fault-finding, diagnosis and repair.
• Retrofitting and the re-building of CMMs.
• Upgrade and installation of CMM software and hardware.
• Accurate and concise administrative paperwork.
• Core working hours – Monday to Friday (8:00–16:30 Monday-Thursday, 8:00–15:30 on Friday) with flexibility as required.

What you'll need to succeed

• Experienced engineer with a well-rounded aptitude and a positive, outgoing nature.
• Strong understanding of electrical and mechanical engineering; role supports integration within the service department and development of product offerings for Manual and CNC controlled high-precision measuring machines.
• Advanced competency in IT and Microsoft Windows; familiarity with Hexagon Manufacturing Intelligence’s PC-DMIS is preferred though not mandatory.
• Confident customer service, team player, high energy, eager to learn, strong problem-solving skills, and ability to work under pressure.
• Long-term commitment with potential for growth in a fast-paced, expanding business.
• Full driving license (no more than 6 points) and willingness to travel extensively, including overnight stays and occasional travel to Ireland or outside the UK.

What you'll get in return

• Salary: £30,000 to £40,000+ per annum (negotiable depending on experience).
• Overtime paid at time and a third outside core hours.
• Company provisions: Windows laptop, mobile phone, fuel card, company credit card.
• Pension and increasing annual holiday allowance.