Field Service Engineer – Warrington

New Today

Hours: Full time – average of 40 hours per week across various shifts, to include some weekends

Salary: Starting at £25,900 and increasing to £27,000 + a £1000 bonus upon successful completion of your probationary period.

Transport: This role comes with a Company vehicle, a fuel card, serviced and MOT included and can be used for personal use.

Overtime: Paid at time and half

We have an exciting full time / permanent opportunity within Inspired Gaming for a Field Service Engineer. Inspired Gaming offers an expanding portfolio of content, technology, hardware and services for regulated gaming, betting, lottery, social and leisure operators across land-based and mobile channels around the world.

What you’ll do:

Your role will be to repair, service and troubleshoot on all types of gaming terminals in Licensed Betting Offices, Pubs, Motorway Services and adult gaming centres, delivering top-notch service while tackling a variety of tasks:

  • Ensure that at all times the response to service calls are within the SLA targets as laid down by the company/customer.
  • Carry out machine installations, changes and removals along with pre-wiring as and when required.
  • Control and replace parts in accordance with laid down procedures.
  • Ensure that all administration documentation is completed and submitted in accordance with company procedures in a timely manner.
  • Ensure all company assets are safeguarded in accordance with company procedures.
  • Comply at all times with the Health and Safety at Work Policy.
  • Carry out Portable Appliance Tests, Planned Preventative Maintenance (PPM) and Projects ensuring that the necessary documentation is completed.

    • No two days are the same in this job! One day, you could be servicing our flagship gaming terminal and the next, you’re troubleshooting issues found on a pool table. You’ll enjoy the freedom of being on the road, as well as meeting customers at various venues – so the best of both worlds!

    Experience is a bonus, however if you do not have experience, that’s not a problem. We’ll fully train and support you every step of the way through a detailed onboarding programme when you join.

    The must haves:

    There are only two things that are deal-breakers for us. You’ll need:

  • A full UK manual driving licence.
  • To live within a 40-minute drive of the Warrington area.

    • The other stuff we are looking for:

    Excellent organisation, communication, and process skills, along with being highly motivated are important attributes to this role.

    Field Services is a fast-paced environment driven by high customer expectations. You will be expected to provide a high level of customer care and be able to achieve all key performance targets.

    What’s in it for you

    We believe in rewarding our people, so here’s what you’ll get:

  • Opportunities for personal development and career advancement through our bespoke training programmes.
  • Market-leading maternity, paternity, neonatal, and carers leave policies.
  • 33 days of annual leave, inclusive of Bank Holidays, plus the option to buy and sell up to 5 extra days.
  • An extra day’s holiday during the month of your birthday as we want to celebrate ‘you’ to.
  • Up to 5% employer pension contributions and life insurance.

    • Plus…

  • Discounted gym membership
  • Cycle to work scheme
  • Tax-free options to buy tech equipment for your home.
    • Apply
    Location:
    Warrington
    Job Type:
    FullTime

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