Hiab Northallerton, England, United KingdomField Service Engineer role at Hiab — Northallerton, UK, covering North England.The Field Service Engineer will be responsible for maintaining, servicing and repairing Hiab and third party equipment. You will provide a high level of customer service through product knowledge and customer interaction.Location: Northallerton, UK (covering North England)ResponsibilitiesComplete all service, repair, warranty and inspection jobs allocated daily, to a high quality standardBuild strong rapport and relationships with customers through professional behaviour and a customer-focused mindsetRespond to routine enquiries from customers about the technical aspects of the organisation’s products and servicesComplete all job-related paperwork accurately and in a timely manner to ensure correct invoicing to the customerTroubleshoot, investigate, and resolve standard technical problems to ensure ongoing customer satisfactionDevelop skills and knowledge of the organisation’s products and serviceCarry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company’s safety rules, procedures and with regulations and codes of practiceSupport the company’s safety initiatives by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events as requiredWhat You’ll Need To SucceedIdeally, you have proven ability to develop and manage customer relationships. You are a quality-oriented professional skilled in flexibility and adaptability.EducationMechanical/Electrical Engineering qualificationsWorking ExperienceExperienced multi-skilled EngineerExperience in mechanical, hydraulic or electrical operationsCompetence And SkillsExcellent customer-focused approach, with strong problem-solving abilitiesSelf-starter, who is enthusiastic and drivenFluent English language skillsDriving Licence holderYou will be part ofWe offer a position in a global organization with diverse tasks that provide opportunities for professional growth.Interested to join?If you are excited about this opportunity, please submit your application with your CV in English. Applications are processed on an ongoing basis, and the position may be filled before the deadline. We look forward to hearing from you!Please note that the recruitment process for this position is coordinated by our HR team part of Hiab Business Services based in Bulgaria.Hiab is a leading provider of smart and sustainable on-road load-handling solutions, committed to delivering the best customer experience with engaged people and partners. Hiab’s equipment includes HIAB, EFFER, ARGOS, MOFFETT, PRINCETON, LOGLIFT, JONSERED, MULTILIFT, GALFAB, ZEPRO, DEL and WALTCO, and the HIPERFORM service brand.Company detailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Industrial Machinery ManufacturingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr