Field Service Engineer

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Field Service Engineer
Midlands
Salary: circa £35,000 per annum + overtime
Contract: Full-time, field-based/remote (Midlands)
About the employer
An independent supplier with 15+ years in the commercial laundry and catering industry, providing unbiased advice and nationwide service across sectors such as care homes, hotels, holiday parks, restaurants, schools, and vets. They repair, service, supply, and install equipment from all major manufacturers, with customer satisfaction at the core.
The role
We're seeking an experienced Field Service Engineer to troubleshoot, maintain and repair commercial laundry and/or catering equipment across the Midlands.
You'll complete PPM and reactive callouts, diagnose faults, carry out repairs and compliance checks, and keep clear service records while delivering a market-leading customer experience.
As a Field Service Engineer, you'll work independently, manage your schedule efficiently, and liaise directly with customers to ensure minimal downtime and first-time fix wherever possible.
Key responsibilities
Act as the Field Service Engineer on planned and reactive visits: fault finding, maintenance, repairs, and basic commissioning.
Diagnose mechanical, electrical, and gas-related issues on a wide range of commercial laundry and catering equipment.
Complete compliance tasks and documentation, including Gas Safe duties and service reports.
Communicate clearly with customers and internal teams; ensure parts usage and job notes are recorded accurately.
Cover the Midlands region; occasional stay-overs may be required.
What you'll bring
Proven field service experience with strong troubleshooting and technical support skills.
Maintenance & repair expertise across commercial laundry and/or catering equipment.
Gas Safe registration (essential).
Full UK driving licence (essential).
Excellent communication skills; able to work independently and remotely.
Package & benefits
This Field Service Engineer position offers:
Company van & fuel card
Company workwear
Monthly bonus scheme
Optional overtime earning potential
An enhanced DBS check will be needed for this role which can be arranged by the client if successful.
How to apply
Apply via the online instructions. HMIND INDHM
Apply
Location:
Birmingham
Job Type:
FullTime
Category:
Engineer, Service Engineer, Field Service Engineer, Engineering, Field Service, Field Engineer, Service

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