Field Service Engineer

New Yesterday

Job Role: Field Service Engineer
Location: Inverness Work Pattern: Monday to Friday, 37.5hrs (8:30am-5:00pm) Salary: £30,000 plus bonus and company car.
With specialist manufacturer knowledge you will be comfortable fault-finding on a variety of machines, you’ll have experience of connecting to customer networks and troubleshooting to minimise downtime.
The role
Diagnostic and Repair:
* Diagnose and troubleshoot faults in MFDs.
* Perform repairs on mechanical and electronic components of MFDs in accordance with the Mandatory Call Procedure.
* Replace defective parts with new or refurbished ones.
* Conduct thorough testing to ensure proper functioning post-repair.
* Update firmware and software as required, so IT knowledge will be an advantage.
Quality Control:
* Perform final quality checks on refurbished MFDs.
* Communicate with customers to provide an effective post call summary of faults, necessary repairs/parts along with clear timescales.
* Ensure all replacement parts meet company standards and customer expectations.
* Maintain accurate repair records of repairs.
Inventory Management:
* Manage and maintain inventory of spare parts, car stock and tools.
* Order new parts as needed to maintain stock levels.
* Track usage and report any discrepancies.
Documentation and Reporting:
* Document all work performed on each MFD.
* Provide detailed re...
Apply
Location:
Dalcross
Salary:
£30,000 /annum bonus/car & many benefits
Category:
Installation, Maintenance & Repair

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