Overview

National Service Manager @ Scobie McIntosh Ltd | Technical Training, Support

Company Description

Company Description

Scobie McIntosh has been a trusted provider of specialist support to the food service industry since 1885. Our expertise lies in service engineering and equipment supply for coffee, vending, bakery, and refrigeration sectors. We offer equipment from leading manufacturers in the UK, Europe, and the US. Our comprehensive service support covers the entire UK, coordinated from our National Operations Centre located in the south-east of England.

Role Description

Role Description

This is a full-time remote role for a Field Services Engineer. The Field Services Engineer will be responsible for performing routine preventive maintenance, troubleshooting, and providing technical support for equipment. Other duties include responding to customer service requests, diagnosing issues, and ensuring prompt resolution to minimize downtime. The engineer will also document service activities and collaborate with the operations team to enhance service efficiency.

Qualifications

• Experience in Field Service and Preventive Maintenance
• Proficient in Troubleshooting and Technical Support
• Excellent problem-solving abilities and attention to detail
• Ability to work independently and manage remote working environments
• Relevant technical certification or degree is a plus
• Experience in the food service industry is beneficial
• Valid driver's license and willingness to travel as required

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Food and Beverage Services

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