Position Summary:

The Fire Alarm Service Engineer is responsible for the servicing, maintenance, fault-finding, and repair of fire detection and alarm systems in a range of commercial, industrial, and residential properties. This role plays a critical part in ensuring system reliability, safety compliance, and client satisfaction.

Key Responsibilities:

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Conduct routine servicing, maintenance, and testing of fire alarm systems to ensure they meet all required standards and regulations.

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Perform system diagnostics, fault finding, and emergency repairs on-site.

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Modify existing fire alarm systems as required (e.g., panel upgrades, device replacement, wiring corrections).

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Respond to service calls promptly, diagnose issues, and restore system functionality efficiently.

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Provide technical support and advice to clients regarding system performance, upgrades, and compliance.

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Ensure all work is completed to the highest quality and documented accurately.

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Maintain and update service records, reports, and compliance documentation.

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Liaise with contractors, building managers, and other engineers as necessary.

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Stay current with applicable standards, industry practices, and manufacturer training.

Qualifications and Skills:

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Proven experience in servicing and maintaining fire alarm systems (minimum 2–3 years preferred).

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Strong working knowledge of systems such as: Notifier, Gent, Advanced, Morley, Kentec, Apollo, Hochiki, Siemens, Honeywell, or similar.

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Familiarity with emergency lighting, smoke ventilation, or other life safety systems is advantageous.

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Knowledge of BS 5839

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Valid ECS card / CSCS card or relevant trade qualifications

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FIA Units 1–5 or equivalent certifications

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Excellent fault-finding and problem-solving abilities.

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Strong communication and interpersonal skills.

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Full, clean driving licence.

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Ability to work independently and manage multiple jobs per day.

Additional Requirements:

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Participate in on-call rota for out-of-hours service response.

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Willingness to travel to various client sites, sometimes at short notice.

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Ability to pass background checks and security clearances for sensitive sites.

Benefits (Optional Section):

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Competitive salary and overtime pay

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Company vehicle, tools, and mobile phone

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Paid holidays and sick leave

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Pension scheme

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Ongoing training and certification support

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Opportunities for career progression