Fire Alarm Service Engineer

New Yesterday

Overview The Fire Alarm Service Engineer is responsible for the servicing, maintenance, fault-finding, and repair of fire detection and alarm systems in a range of commercial, industrial, and residential properties. This role plays a critical part in ensuring system reliability, safety compliance, and client satisfaction. Responsibilities
Conduct routine servicing, maintenance, and testing of fire alarm systems to ensure they meet all required standards and regulations (e.g., BS 5839, NFPA 72). Perform system diagnostics, fault finding, and emergency repairs on-site. Modify existing fire alarm systems as required (e.g., panel upgrades, device replacement, wiring corrections). Respond to service calls promptly, diagnose issues, and restore system functionality efficiently. Provide technical support and advice to clients regarding system performance, upgrades, and compliance. Ensure all work is completed to the highest quality and documented accurately. Maintain and update service records, reports, and compliance documentation. Liaise with contractors, building managers, and other engineers as necessary. Stay current with applicable standards, industry practices, and manufacturer training.
Qualifications and Skills
Proven experience in servicing and maintaining fire alarm systems (minimum 2-3 years preferred). Strong working knowledge of systems such as: Notifier, Gent, Advanced, Morley, Kentec, Apollo, Hochiki, Siemens, Honeywell, or similar. Familiarity with emergency lighting, smoke ventilation, or other life safety systems is advantageous. Knowledge of BS 5839. Valid ECS card / CSCS card or relevant trade qualifications. FIA Units 1-5 or equivalent certifications. Excellent fault-finding and problem-solving abilities. Strong communication and interpersonal skills. Full, clean driving licence. Ability to work independently and manage multiple jobs per day.
Additional Requirements
Participate in on-call rota for out-of-hours service response. Willingness to travel to various client sites, sometimes at short notice. Ability to pass background checks and security clearances for sensitive sites.
Benefits
Competitive salary and overtime pay Company vehicle, tools, and mobile phone Paid holidays and sick leave Pension scheme Ongoing training and certification support Opportunities for career progression
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Location:
Wales, United Kingdom
Job Type:
FullTime

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