Job Title:

Fire Alarm Service Engineer Location:

London / Home Counties Salary:

£32,000 - £38,000 (OTE up to £45,000) Overview: Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service. Key Responsibilities - Carry out routine preventative maintenance in line with BS 5839-1 standards - Diagnose and repair faults in fire alarm systems efficiently - Respond to emergency callouts to restore system operation - Provide clear and concise reports on all service activities - Maintain accurate records of service calls and completed work - Communicate effectively with customers to explain findings and solutions - Ensure health and safety compliance on all sites - Support installation and commissioning of new fire alarm systems where required Required Qualifications: - Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) - desirable - Minimum 3 years' experience as a Fire Alarm Service Engineer - Strong knowledge of BS 5839 standards - Proven fault-finding and diagnostic skills - Experience using fire alarm testing equipment - Full UK driving licence - Excellent communication and interpersonal abilities - Ability to work independently and within a team - Strong customer service focus - Good time management and organisational skills - Physically fit to undertake duties, including working at heights and carrying equipment Additional Qualifications - Positive, professional approach with a strong work ethic - Flexibility to adapt to varying work environments and client needs - Commitment to continuous learning and skills development Benefits - Competitive salary with OTE up to £45,000 - Annual discretionary bonus (Employee-Owned Trust scheme) - Career development and training opportunities - Company vehicle, van, and fuel card provided - 25 days' paid holiday plus pension scheme - Opportunity to work within a dynamic and growing industry Company Overview Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients.

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