The Service/Maintenance Team are in search of a Security and Fire Alarm Service Engineer; however, we are considering candidates who have single discipline experience (training provided). The SAFASE is responsible for the provision of safe, compliant service and maintenance of our clients' Security and Fire Alarms. Throughout all service interactions, excellent customer service and compliant technical advice must be provided. We seek to ensure system servicing is fit for purpose and in support of customer and compliance requirements. All aspects of administration to support smooth operations must be demonstrated, and all behaviours in support of our values must be evident throughout your employment.Person SpecificationConfident and self-aware with the ability to communicate professionallyAble to influence positively to gain effective outcomesAble to maintain performance in stressful and challenging circumstancesAble to build and maintain long-term professional relationships both internally and externallyAble to identify solutions to suit internal and external customersProduce high-quality work ensuring recording and use of systems is accurateEffective organisation to ensure priorities, goals, and deadlines are achieved.You will be a great communicator, not just a talker; you’ll have proven problem-solving skills and enjoy delivering results to your customers. You are a people person, like working in a team, proud of your work, and like to lead by example. If this is you, you’ll have no problem working towards Company and Group shared goals.To ensure sites are compliant, you will be conversant with NSI PD6662 for Intruder Alarms, NCP 104 & BS EN 62676 for CCTV, and NCP 109 for Access Control.You will also have experience with multiple communications protocols utilizing LAN/WAN and POE. Have used servers and networking with some knowledge of Microsoft operating systems (2003, 2008, Windows XP, Windows 7, Windows 10). Experience with a variety of switches and routers, wireless extenders, some experience with SQL, XML, and MS Office would be a huge bonus along with experience on integrated systems, and client/server access control systems and conversant with IP/Analogue and digital systems with the below scopes of works.CCTV and Public Address Systems.Hikvision, Bosch, Pelco, Analytics Systems, Axis, Milestone, Honeywell, Samsung, Toa, External Detection sensors including Redwall, GJD, and Pulnix Beams.Access Control.Salto, Paxton, TDSI, Honeywell Win-PakIntruder Alarm Systems.Honeywell Galaxy, Texecom, Pyronix’s, Risco, Menvier, Scantronic.Fire Alarm and Nurse Call Systems.Intercoms Systems.Job Types: Full-time, PermanentAdditional pay:Quarterly bonusAdditional leaveCompany carCompany pensionFree or subsidised travelOn-site parkingSchedule:8 hour shiftMonday to FridayWeekend availabilityExperience:Fire and Security Servicing: 3 years (required)Licence/Certification:Driving Licence (required)Willingness to travel:100% (required)Work Location: On the road #J-18808-Ljbffr