Overview

To provide support to both on-site engineers and clients. You will also be responsible for carrying out system maintenance, reactive and small or extra works to CCTV, access control, security systems, automatic fire, fire extinguishing and fire aspiration alarm systems comprising of both internal and external clients. We would prefer someone with a multi-disciplined background in Fire and Security. Knowledge of working with large commercial clients and with many different manufacturers will be an advantage.

Responsibilities

• Carry out planned preventive maintenance activities
• Upgrades and system repairs
• Modifications in line with contract requirements
• Regular communication with the service centre or client on Key Point Indicators, and service level agreements
• Provide planned preventive maintenance, system repair, small works and system commissioning activity in conjunction with Specialist Services requests and/or site/clients requirements
• Prepare dilapidation reports on newly acquired contracts and advise or recommend improvement, additions or reductions
• Provide design, support and quotation delivery in accordance with relevant British Standards
• Maintain a strong working relationship & communication between the client and EMCOR UK
• Ensure policies, procedures and standards are in place and adhered to in order to maintain the integrity of the Contract portfolio, and that ongoing operational activities are implemented to provide high quality service to customers
• Maintain the Service Portfolio's to the highest quality standard in all areas of activity in order to satisfy and maintain the requirements of external quality verification
• Comply with policies relating to health, safety, security, environmental and technical compliance issues that affect customers and employees, ensuring that all rules are adhered to at all times to maintain a high standard of discipline at all times
• Ensure risk assessments are completed or reviewed for every task being carried out
• Comply with the mandatory requirement on wearing PPE
• Ensure all works are completed in accordance with relevant British Standards and good working practices
• Ensure timely submission of time sheets, mileage sheets and necessary administration paperwork, as detailed in the engineer's policies or required by the company/client
• Ensure close cooperation and coordination with the EMCOR Service Centre
• Ensure that all non-compliance and recommendations are followed up with a quotation or quotation build up sheet
• Comply with any request for any other duties on a time-to-time basis

Qualifications & Experience

• At least 5 years' previous experience of servicing, maintaining and installation of CCTV, access control, intruder alarm systems, intercom systems and fire systems
• Ideally a multi-disciplined engineer with knowledge of relevant British Standards; working knowledge of NSI and LPCB required standards is advantageous
• Advanced diagnostic and fault finding skills, with the ability to resolve by elimination and/or technical recommendations
• Knowledge and experience of permits to work systems, method statements and risk assessments
• Advanced PC and LAN/WAN networking skills, including OS level operation
• Health & Safety trained
• System design, surveying, estimating and quotation experience
• Ability to implement a program of works or PPM schedule, and team/self-delivery to deadline time scales; understanding of asset collation and controlled program of just-in-time replacement
• Ensuring that all reactive works are carried out within service level agreements
• Educated to GCSE level with City & Guilds or equivalent in installation of electronic equipment
• Proven experience with fire systems, security systems, including networking, data communications and graphics ability to operate, configure and maintain PC software packages used for configuration and maintenance purposes
• Proven experience in service and maintenance of fire systems, CCTV, access control, intruder alarm systems and intercom systems
• Adequate knowledge of relevant British Standards with a working knowledge of NACP

Benefits & Additional Information

EMCOR UK benefits

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Benefits: 25 Days Holiday + Bank Holidays, Flex Benefits (EMCOR UK discount scheme), Overtime available paid at x1.5 Monday to Sunday. Role to cover the on-call rota which is currently 1 in 4. Callout standby paid at £125 per week; per day rates: £13.00 Mon-Fri, £30.00 Sat/Sun and bank holidays. Individual callouts to sites paid at time-and-a-half overtime rate, for either a minimum of 4 hours or total time spent (including travel), whichever is greater. UK-wide travel may be required. Ideal location: Hampshire region. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. Bike To Work Scheme, Volunteer days, Medicash Health cash plan, and Employee Assistance Programme are included.