OverviewFire & Security Service Engineer - NorthamptonJoin Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.Why Marlowe Fire & Security?As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!Your Role as a Fire & Security Service EngineerOur Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.Maintain Fire & Security Systems in your assigned areaRespond to service calls on all types of Fire and Security systems in line with current standards and customer requirementsPlan and respond to routine and reactive call visits in your areaMaintain effective communication with customers when planning site visitsMaintain your stock levels with support from the Stores teamAttend training sessions as and when requiredAttend Engineering team meetings as and when requiredIdentify any personal training and development needs to help you provide the best possible customer serviceOur SystemsFire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, ProtecIntruder: Galaxy, Texecom, Scantronic, Menvier, RiscoCCTV: Hikvision, Dahua, Bosch, Generic Analogue SystemsAccess Control: Paxton, PAC, SaltoRequirementsWhat We're SeekingWe\'re thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here\'s how you can excel in this position:For this opportunity, we are specifically looking for candidates who offer:A technical background in the electrical / electronic industryGood all-round knowledge of Fire and Security SystemsExperience of front-line customer contact preferredExcellent organisational skillsA professional and presentable demeanor, alwaysAn ability to deliver exceptional customer serviceAt Marlowe Fire & Security, you\'ll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you\'re ready to elevate your career while making a meaningful difference, we can\'t wait to hear from you!BenefitsAt Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. We offer exceptional remuneration packages that address today\'s economic landscape, including comprehensive benefits and incentives to enhance well-being and prospects.OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission schemeCompany Van with fully fitted Van vaultsFull use of our Academy training + external training6 training days a yearRoyal London Pension SchemeLife Assurance x4 Basic SalaryEmployee Recognition SchemePaid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)Paid Holidays plus Bank HolidaysAdditional Day holiday each full year of completed service (up to 25 days)Mental Health & Well-being schemeDevelopment & Progression opportunities4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipmentAbout Marlowe Fire & SecurityWe proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We are part of a larger group within the Fire Protection, Security & Building Management Systems sector, enabling collaboration, development academies, and HR expertise to support continuous improvement.We\'re big enough to deliver results but small enough to genuinely care.Our Businesses IncludeMarlowe Fire & Security marlowefireandsecurity.comAlarm Communications acl.uk.comClymac clymac.co.ukFAFS Fire & Security fafsfireandsecurity.comMarlowe Kitchen Fire Suppression marlowefireandsecurity.comMorgan Fire Protection morganfire.co.ukMarlowe Smoke Control marlowe-aov.co.ukEqual OpportunitiesWe are dedicated to fostering a diverse and inclusive workplace and are committed to equal opportunities. We welcome reasonable adjustments in recruitment process if needed.Right to WorkWe are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or require assistance extending your status, we regret to inform you that your application cannot be considered.Note: This description retains the original content and intent while converting to clean, standards-based HTML using only the allowed tags. #J-18808-Ljbffr