OverviewFire & Security Service Engineer - Manchester AreaJoin Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.Your RoleOur Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.ResponsibilitiesMaintain Fire & Security Systems in your assigned areaRespond to service calls on all types of Fire and Security systems in line with current standards and customer requirementsPlan and respond to routine and reactive call visits in your areaMaintain effective communication with customers when planning site visitsMaintain your stock levels with support from the Stores teamAttend training sessions as and when requiredAttend Engineering team meetings as and when requiredIdentify any personal training and development needs to help you provide the best possible customer serviceWhat Weuture Systems We Work WithFire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, ProtecIntruder: Galaxy, Texecom, Scantronic, Menvier, RiscoCCTV: Hikvision, Dahua, Bosch, Generic Analogue SystemsAccess Control: Paxton, PAC. SaltoRequirements / What Weor SeekWe e thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here s how you can excel in this position:A technical background in the electrical / electronic industryGood all-round knowledge of Fire and Security SystemsExperience of front-line customer contact preferredExcellent organisational skillsA professional and presentable demeanor, alwaysAn ability to deliver exceptional customer serviceBenefitsOTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission schemeCompany Van with fully fitted Van vaultsFull use of our Academy training + external training6 training days a yearRoyal London Pension SchemeLife Assurance x4 Basic SalaryEmployee Recognition SchemePaid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)Paid Holidays plus Bank HolidaysAdditional Day holiday each full year of completed service (up to 25 days)Mental Health & Well-being schemeDevelopment & Progression opportunities4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipmentAbout Marlowe Fire & SecurityWe proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.We re big enough to deliver results but small enough to genuinely care.Equal OpportunitiesWe are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.Right to WorkUnfortunately, we are unable to provide Right to Work Sponsorship.If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered. #J-18808-Ljbffr