FIS Quantum/Echos Production SupportService Engineer
New Yesterday
We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany,GeneralLedgerandCashManagement.Thisrolerequiresbothfinancialsystems expertise and technical troubleshooting capabilities to ensure seamless treasury operations. KeyResponsibilities:FinancialSystems Support
?
Provideend-to-endsupportforFISQuantumandEchostreasurymanagement systems ?
MaintainstaticdatawithintheQuantumenvironmenttoensuresystem integrity ?
Troubleshoot,fix,andauthorEnterpriseWorkflowFramework(EWF)inQuantum including reports and action-based triggers ?
Identifyandresolveinterfaceissueswithbankstatementsand cashflows ?
Configure,troubleshoot,andfixCashXplorer functionality ?
SupportcoretreasuryprocessesincludingIn-HouseBanking(IHB),Cashforecasting, and Intercompany Settlement ?
Learninternalsystemstoprovidecomprehensiveend-to-endsupportto users ?
Receive,
analyze,
and
prioritize
related
support
tickets ?
Provide
timely
solutions
to
users ?
Document
resolution
steps
and
knowledge
base
articles ?
Support
system
upgrades
and
patches ?
Monitor
system
performances
and
recommend
improvements Technical
Operations
?
ApplystrongOracle/SQLServerdatabaseexpertisetomaintainsystem performance ?
AuthorandoptimizeSQLqueriesfordataextractionand reporting ?
ApplyworkingknowledgeoftheQuantumdatamodeltotroubleshootcomplex issues ?
WorkwithGoldenGateandDatapipelinestechnologiesfordata integration ?
SupportintegrationpointsbetweenFISsystemsandOracleFusionAGIS/GL modules ?
UtilizeFISticketingsystemtomanageandtracksupport requests Governance& Compliance
?
MaintainSOPs,processdocumentation,andimpactassessmentsforsystem updates ?
AssessreadinessforQuarterlyCloudUpdatesincludingregressiontestingtoensure business continuity ?
Ensurefinancialdataaccuracy,SOXcompliance,andinternalcontrol adherence ?
Participateinchangemanagementprocessestominimizeoperational disruptions Required Qualifications
?
5+yearsexperiencewithFISQuantumandEchostreasurymanagement systems ?
Hands-onexperienceinstaticdatamaintenancewithinfinancial applications ?
ProficiencyinOracle/SQLServerdatabaseconceptsandSQLquery authoring ?
Experienceauthoring,troubleshootingandfixingEnterpriseWorkflowFramework(EWF) in Quantum ?
KnowledgeoftreasuryprocessesincludingIn-HouseBanking,Cashforecasting,and Intercompany Settlement ?
Familiaritywithbankstatementandcashflow interfaces ?
ExperiencewithCashXplorerconfigurationand troubleshooting ?
WorkingknowledgeofGoldenGateandDatapipelines technologies ?
UnderstandingofSOXcompliancerequirementsforfinancial systems ?
ExperiencewithFISsupporttoolsincludingtheFISticketing system Thisrolerequiresablendoffinancialsystemsknowledgeandtechnicaltroubleshootingskillsto maintain critical treasury management systems and provide exceptional support to business
users.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Engineering