Global Service Engineer

Our high-value instrumentation (electro-mechanical) industry client is seeking a service engineer.

Key duties include:

Carry out installation, commissioning, and technical support of products at customer sites worldwide.

Deliver both remote and on-site assistance, including troubleshooting, repairs, and the integration of product upgrades.

Track and analyse system performance and uptime for deployed and in-house equipment to ensure reliability.

Create and maintain detailed technical documentation to improve installation, maintenance, and fault-diagnosis procedures.

Requirements:-

* Experience in the optical instrumentation or related industry sector

* 3-5 years’ experience working in a Product Support team or Service & Repair role.

* Experience in a customer-interfacing role.

Estimated Overseas travel would be in the region of 60%, during other periods then work would be based in the office at Oxfordshire.

Prolonged periods of work overseas. In most cases these periods are usually covered in a two-week period