Contract Opportunity: Senior Analyst III, Infrastructure Services (L12) Location: Aldermaston, near Reading, Berkshire (on-site) Contract Duration: 7 months IR35 Status: Inside IR35 Clearance: SC (Security Check) clearance is mandatory Dual Nationals: Not considered Ready to make an impact on a large-scale tech refresh project? We're looking for a

Senior Analyst III, Infrastructure Services

to join our team for a critical, seven-month contract. This is a chance to use your expertise to help deploy a massive upgrade of approximately This isn't just about technical skills; it's about being at the forefront of a major infrastructure project. You'll be working directly with users, ensuring a smooth transition to Windows 11, and troubleshooting issues on the fly. We need someone who can handle the fast pace of a peak workload period and deliver results What You'll Be Doing Tech Refresh:

You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices.

Active Support:

Use

ServiceNow

to book and track user appointments, then get hands-on with devices

Troubleshooting Ace:

You'll perform system health checks, manage disk space, and resolve a wide range of technical issues to keep things running smoothly.

Customer Facing:

Your strong communication skills will be key as you work directly with users to ensure a seamless upgrade experience.

Problem-Solver:

You'll capture installed applications and peripherals, update user records, and handle Active Directory (AD) group management.

What You'll Need to Succeed

Experience with Windows 10 & 11

and strong troubleshooting skills for devices and applications.

Knowledge of Active Directory (AD) , including adding objects and groups.

Experience with MS Surface Pro devices

or similar hardware is a plus.

Familiarity with SCCM

Task Sequence (TS) building.

An active SC Security Clearance

is a hard requirement for this role.

Excellent customer-facing skills and the ability to work effectively in a team.

This is a fantastic opportunity to add a high-profile project to your resume and play a direct part in a significant IT transformation. If you're ready for the challenge, we want to hear from you.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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