Overview

Our client is a manufacturing business whos head office is based in Derbyshire. Due to expansion our client is now looking to recruit an experienced IT engineer to join their team.

As a business, our client outsources a proportion of their work to external IT support support business so this role will have a strong focus on both managing and developing relationships with these IT support vendors.

There will also be an opportunity to work on various cyber secuirty projects.

Responsibilities

• Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement.
• Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management.
• Develop and execute a comprehensive IT operations strategy aligned with corporate objectives.
• Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption.
• Maintain compliance with industry standards, regulatory requirements, and robust data security policies.
• Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives.
• Establish effective monitoring, reporting, and KPI tracking for IT operations.
• Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption.

Knowledge, Skills & Abilities

• Extensive experience in IT operations (ideally around 10+ years)
• Strong knowledge of Windows Server, SQL, Virtualization, and Cisco
• Experience with ERP systems.
• Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies.
• Experience with external vendor management and engagement.
• Strong problem-solving abilities with a proactive, team-oriented approach.

This role is based in Derbyshire near Alfreton, hybrid working can be applied for after probation has been completed.

Benefits

Benefits include a basic salary up to £55,000, contributory company pension scheme, accessible free onsite parking.