Field IT Support Engineer (IMAC / Installations, Moves & Changes)

Location: Ideally based in King’s Lynn or Norwich area - Full-time | UK Travel Required

Are you a hands-on IT Support Engineer who enjoys being out in the field, solving problems face-to-face, and delivering great service? We’re looking for an experienced Field IT Support / IMAC Engineer to join a growing national IT services provider supporting clients across the UK in multi-site environments.

The Role

You’ll be responsible for on-site support, troubleshooting, and installations across client locations. This includes setting up and upgrading IT equipment, supporting office moves, and assisting with project delivery. You’ll work closely with internal service teams to ensure clients receive an exceptional and proactive support experience.

Key responsibilities include:

Providing on-site support and troubleshooting for user and device issues

Installing, configuring, and upgrading IT and Telecoms equipment

Supporting IT, networking, and telecoms project rollouts

Assisting with office moves and new site setups

Building trusted relationships with client teams and end-users

Maintaining accurate documentation and service records

Supporting internal service teams when not travelling

Essential skills & experience:

2+ years’ experience supporting Microsoft 365 and Active Directory

Strong knowledge of Windows 10/11 ...