Overview

Policy Expert – IT Network Security Engineer

Are you ready to transform the insurance industry?

Policy Expert is a forward-thinking business that leverages proprietary technology and smart data to deliver reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013.

Hear from our team about what it’s like working at Policy Expert.

About the IT team

The IT Team are the backbone of our technology environment, responsible for designing, implementing, and maintaining all foundational technology systems that support business operations. This includes managing networks, servers, data centres, cloud platforms, storage solutions, and security frameworks to ensure that systems are reliable, scalable, and secure.

Your day to day

As our IT Network Security Engineer, you will play a pivotal role in ensuring the security and resilience of our IT network and the wider business. Working closely with cross-functional teams, you will design, implement, and manage the network systems across our cloud and on-premises environments, ensuring that our systems are robust, scalable, and aligned with industry best practices.

Main Responsibilities

• Manage and optimize the company's network infrastructure, including Cisco switches, routers, and firewalls.
• Firewalls & Security Devices: Configure, maintain, and troubleshoot firewall technologies and other security devices to safeguard the network from potential threats.
• Incident Response & Troubleshooting: Respond to network and security incidents, conduct root cause analysis, and ensure rapid resolution to minimize downtime.
• Collaboration & Integration: Work closely with our IT and software engineering teams to integrate security into system development and provide security guidance where needed.
• Documentation & Reporting: Maintain detailed records of security incidents, network configurations, CVE remediation efforts, and security policies.

Who are you

You will thrive on solving complex problems and have a natural curiosity for identifying vulnerabilities before they become threats. The ideal candidate will possess strong analytical skills, allowing them to think critically and anticipate challenges in rapidly changing environments. Detail-oriented and methodical, you will leave no stone unturned when securing systems, ensuring that even the smallest risks are addressed.

The core attributes we would value in this role:

• Hands-on, proven experience in network security, with a focus on enterprise-level environments.
• Solid understanding of Cyber Security Best Practices, risk management, and network hardening techniques.
• Hands-on experience in CVE detection and remediation (including vulnerability scanning tools like Nessus, Qualys, etc.).
• Cisco Certifications (CCIE, CCNA, etc.) with recent experience working on Cisco switches, routers, and other networking devices.
• Preferred: Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH).
• Experience with firewall technologies (e.g., Cisco ASA, Palo Alto, Fortinet).
• Strong troubleshooting skills in Azure Active Directory (Entra) environments and related cloud-based security tools.
• Familiarity with security monitoring tools (SIEMs, IDS/IPS, etc.).
• Strong analytical and problem-solving skills with the ability to think critically and adapt to fast-paced environments.
• Excellent written and verbal communication skills, with the ability to translate complex security issues into business-friendly language.

Benefits

• This role will be based in our London office in a 50/50 Hybrid mode.
• We match your pension contributions up to 7%.
• Private medical & Dental cover.
• Learning budget of £1,000 a year + Study leave (with encouragement to use it).
• Enhanced maternity & paternity.
• Travel season ticket loan.
• Access to a wide selection of London O2 events and use of a Private Lounge.
• Employee Wellbeing Programme.
• Prayer room in Office.

What We Stand for and Next Steps

We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment.

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

Useful links

Glassdoor | Trust Pilot

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Insurance

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