Job description:

About Business Computer Solutions:

As an Employee-Owned business, the BCS work ethic is caring, focused, fun and it really is our people who make us. It means all staff are empowered and encouraged to share, learn every day, and to grow. We are continuously striving to shape the future of the business by creating unprecedented value and opportunity for our team – changing the way we work with ongoing support, development, and inspiration.

About the role:

Although we work in the technology industry, customer service is of main importance when it comes to our business. Your day-to-day role will be installing solutions as a defined project for our clients. This could be anything from a single PC installation to a full VoIP rollout. Your advanced technology skills will be required to implement projects with minimal business interruptions or problems for our clients. This role will be a mix of remote and client location installations, which may also include attending pre and post project meetings with the client.

This role requires 3+ years’ experience in a Remote Support or similar role within the IT industry.

Responsibilities and expectations of the role:

One of the main responsibilities of the role is being accountable for your own performance. We strive to deliver an excellent customer experience – every time! Here is the list of skills (but not limited to) you’ll need to make this role a ...