IT Service Desk Engineer - Contract Opportunity Location: Portsmouth - 4 days on-site Day Rate: £250/day (Outside IR35) Contract Type: Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring team members receive timely, effective, and professional support for their technical needs. You'll play a crucial role in maintaining operational efficiency and enhancing the user experience. If you're a proactive problem-solver with a knack for helping others, we'd love to hear from you. The Role Based at the Portsmouth office, you'll provide both in-person and remote support to local teams. Responsibilities Provide first-line assistance with software and hardware.

Support key systems including: Google Workspace

Okta and Azure

GSuite and Office 365

Apple MacBooks, Dell laptops, and Chromebooks

Assist with AV equipment and collaboration tools like Slack, Zoom, and Google Meet.

Troubleshoot issues related to various SaaS platforms.

Support hardware and asset lifecycle management.

What We...