IT Services Support Engineer

New Today

IT Support Engineer - UK Remote Fully Remote | UK Only Windows Server, Desktop, Software & Systems Support £32,000 - £37,000 + bonus, pension, training & development Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team. We're looking for a technical problem solver with excellent communication skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance. Key responsibilities include: Delivering technical support for a wide range of IT Services & Applications Assisting with new product introductions and ensuring smooth deployments. Investigating and resolving complex product issues, both remotely and on-site when required. Supporting knowledge transfer to regional teams and partners. Developing documentation and tools to improve product supportability. Using remote access tools to diagnose and resolve issues without risking customer operations. Essential skills & experience: Technical knowledge of Windows Server/Client environments. Programming or scripting experience i.e. SQL, C#, Bash, Python Strong written and...
Location:
Birmingham
Salary:
£32,000 - £37,000 per annum
Category:
Customer Service & Support