IT Services Support Engineer
New Today
IT Support Engineer - UK Remote
Fully Remote | UK Only
Windows Server, Desktop, Software & Systems Support
£32,000 - £37,000 + bonus, pension, training & development
Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team.
We're looking for a technical problem solver with excellent communication skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance.
Key responsibilities include:
Delivering technical support for a wide range of IT Services & Applications
Assisting with new product introductions and ensuring smooth deployments.
Investigating and resolving complex product issues, both remotely and on-site when required.
Supporting knowledge transfer to regional teams and partners.
Developing documentation and tools to improve product supportability.
Using remote access tools to diagnose and resolve issues without risking customer operations.
Essential skills & experience:
Technical knowledge of Windows Server/Client environments.
Programming or scripting experience i.e. SQL, C#, Bash, Python
Strong written and...
- Location:
- Birmingham
- Salary:
- £32,000 - £37,000 per annum
- Category:
- Customer Service & Support