IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. ? SALARY: £28,000 per annum with up to £6,000 Bonus Benefits (see below) LOCATION: Battersea, South London (SW11) JOB TYPE: Full-Time, Permanent ? ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. ? JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter an...