IT Support Engineer Apprentice

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Employer description: Thrive Co-operative Learning Trust is a forward-thinking educational organisation committed to safeguarding and promoting the welfare of children and young people. Operating across multiple schools, Thrive provides a supportive and inclusive environment where staff are encouraged to grow professionally and contribute meaningfully to the success of the Trust. Overview: Thrive Co-Operative Learning Trust are seeking an enthusiastic IT Support Engineer Apprentice to join their dedicated IT team. This role offers hands-on experience across all schools within the Trust, supporting staff and pupils with IT services and equipment. Responsibilities: Preparing IT areas and performing daily hardware checks Maintaining IT consumables and asset registers Providing technical support and resolving IT issues Assisting with presentations and equipment setup Managing user accounts and password resets Supporting reprographics and paper stock management Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development Desirable skills: Strong communication and interpersonal skills Customer service orientation Ability to multitask and manage interruptions <...
Location:
Hull
Salary:
£18,000 - £20,000 per annum
Category:
Customer Service & Support