ITSupportEngineerMicrosoft365,Azure,Cloud
Huddersfield(onsite)
AbusyITteamarelookingfora1st/2ndLineSupportEngineertojointheirHuddersfieldoffice.Thisrolewillseeyouhandlingescalations,troubleshootingissues,andsupportingthedeliveryofcloudandinfrastructureprojects.
Youllbeworkinginafast-pacedin-houseenvironmentwithplentyofvariety,fromresolvingMicrosoft365ticketstohelpingwithAzureandIntuneprojects.Networking,ActiveDirectoryandGroupPolicywillalsofeatureregularly,andupcomingprojectswillgiveyouthechancetogethands-onwithEntraID.
TherolewouldsuitanITenthusiastwhoenjoyssolvingproblems,deliveringresultsandprovidingexcellentcustomerservice.AnMSPbackgroundwouldbeastrongadvantageasitgivesyouexposuretodifferentsystems,butitisnotessential.
KeyTasks
Takeownershipof2ndLineescalationsandresolveissuesefficiently
TroubleshootMicrosoft365,AzureandIntuneenvironments
SupportActiveDirectoryandGroupPolicy
ProvidenetworkingsupportacrossDNS,IP,LAN/WANandswitches
Install,upgradeandmaintainsoftwareandhardware
ContributetoITprojectsincludingmigrationsandnewrollouts
Deliverhigh-qualitysupporttointernalusers
OurIdealCandidate
SolidknowledgeofMicrosoft365,Azure,IntuneandActiveDirectory
EntraIDexperienceadvantageousbutnotessential
Proactiveapproachwithstrongtroubleshootingskills
Excellentcustomerservicemindset,treatinginternalteamsascustomers
MSPexperienceadvantageous
AppleandMacsupportisabonusbutnotessential
ThisisagreatopportunitytojoinanestablishedITteamwhereyoullbechallengedandsupported,withthechancetodevelopyourcareerwhileworkingwithmodernMicrosoftandcloudtechnologies.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
-
FullTime
- Category:
-
IT