Ready to kickstart a career in network engineering with hands-on experience?

Join a technology solutions provider recognised for delivering reliable communications, managed services, and IT infrastructure to a diverse client base. With a reputation for technical excellence and service quality, the organisation continues to help businesses stay connected and secure in a digital-first world.

The team is hiring a Junior Network Engineer to support the configuration, monitoring, and troubleshooting of network environments. The role will focus on assisting senior engineers, maintaining performance, and gaining exposure to enterprise-level projects and technologies.

Start strong and grow fast. Apply now!

Key Responsibilities

• Provide first- and second-line support for client networks, escalating issues to senior engineers when necessary.
• Assist with the installation, configuration, and maintenance of client network equipment (routers, switches, firewalls, wireless systems).
• Monitor client networks using MSP tools (RMM/NMS platforms) and respond to alerts within SLA timelines.
• Troubleshoot connectivity, performance, and security issues across multi-tenant environments.
• Support onboarding of new clients, including network assessments and documentation.
• Maintain and update network diagrams, client documentation, and ticketing systems.
• Work with senior engineers on implementing network upgrades, migrations, and security improvements.
• Deliver excellent customer service, ensuring clear communication with non-technical stakeholders.
• Stay up-to-date on networking best practices and emerging technologies relevant to the MSP space.

Requirements

• Degree or diploma in Computer Science, Information Technology, or related field (or equivalent experience).
• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPNs, routing & switching).
• Familiarity with network security principles (firewalls, IDS/IPS, endpoint security).
• Strong troubleshooting and problem-solving skills in a customer-facing environment.
• Excellent communication skills and ability to work with both technical and non-technical users.
• Ability to manage multiple client issues simultaneously while meeting SLA targets.
• Eagerness to learn in a fast-paced, multi-client environment.
• Industry certifications such as CompTIA Network+, Cisco CCNA, or Fortinet NSE.
• Experience with RMM/NMS tools (e.g., ConnectWise, N-able, Datto, PRTG, SolarWinds).
• Exposure to cloud networking (Microsoft Azure, AWS networking, Office 365).
• Basic scripting or automation experience (PowerShell, Python).

Benefits

• Exposure to a wide range of technologies and client environments.
• Mentorship and support in achieving professional certifications.
• Career growth opportunities within a rapidly growing MSP.
• Competitive salary, benefits, and ongoing training.
• Collaborative and dynamic work culture.

Salary

• £32k