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Lead Infrastructure Engineer

Title: Lead Infrastructure Engineer

Department: Procode IT

Location: Chandlers Ford with 2 days per week in Hutwood Court offices

Salary: Circa £ 75 ,000 plus bonus at up to 15%
Hours: 40 hrs per week + on-call

About us

We are a dynamic software company . E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation.

Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers?

Then we have an exciting opportunity as a Lead Infrastructure Engineer , where w e aim to provide you with a uniquely inclusive and diverse workplace, which s howcases the extraordinary in all of us, by enabling you to be the best you can be.

Our promise is to put customers at the heart of everything we do; it’s part of how we live and breathe at Procode. Our hugely passionate wo rkforce puts them at the heart of every decision we make.

What does this role involve?

This role is responsible for management of the Infrastructure Platforms Team and overseeing the design, implementation and support of infrastructure systems. It blends strategic planning, people management, and technical expertise to ensure the delivery of robust, secure, and scalable infrastructure services, both on-prem and in cloud.

The Lead Infrastructure Engineer will champion best practices, drive continuous improvement, and act as a key liaison between technical teams and business stakeholders.

The role provides support for all Infrastructure Platforms related questions issues and topics and splits their time between a technical and leadership role. They assist and manage the existing Infrastructure Engineers in maintaining both on premise & cloud infrastructure for both project & service introduction activities.

The post holder is responsible for the design, procurement, installation, upgrading, operation, control, maintenance and effective use of IT infrastructure components (including network, storage, virtualisation and compute) and monitors their performance.

Who are we looking for ?

Your extensive and varied Infrastructure Platforms experience will provide you with a solid base to grown from within this role.

Your skills in team leadership and management will allow you to support your areas ongoing professional and personal development .

Your excellent communications and scheduling skills will support the balancing o f workload around project based work and operational needs.

Your stakeholder skills will enable you to successfully act as a bridge between internal department s and ensure best out comes when working with suppliers and customers.

The t echnology environment includes:

Server and Network hardware, Virtualisation, Storage, Server Operating systems, A ctive directory, DHCP, DNS, NTP, SNMP, Web services and database s , Security products, Automation and Configuration Management and/or IaC (Infrastructure as code) technologies a t scale and C loud computing (Azure)

This role will involve on-call working on a rota basis (24/7)

To be successful in this role you may b e requir ed to pass an enhanced security vetting process.

Our employees, just like our customers come from al l walks of li fe , an d we’ re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

B enefits - available from day one !

• Bonus Scheme, made up of personal and company elements.

• Career progression, we’re an expanding organisation .

• 25 days annual leave plus bank holidays.

• Pension scheme, company contribution at 4% of your salary when you contribute 5% .

• The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.

• We offer an EV car scheme. Qualifying terms and conditions apply .

• A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.

• Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service .

• Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.

• We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities.

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Procode

Welcome to the future of smart energy. Combining technical talent and industry expertise, we launched in 2006 with a vision to help the energy and utilities sector improve customer experience. Whilst focusing on lowering the cost to serve through smarter process automation. Over a million UK households across England, Scotland and Wales are connected to Procode’s systems with 33 million meter top-ups per year - peaking at 13.7 top-ups per second on some days.

With Agile methodologies and a deep understanding of the latest technologies, you can expect to dive into SaaS driven solutions and cloud-native products.