Learning & Development (L&D) Engineer

New Yesterday

Job Description:

Learning & Development (L&D) Engineer

Competitive salary + benefits, including up to 5% bonus

London, Manchester or Staines

Hybrid working

Permanent

Full-time, 35 hours per week
 

We make health happen

At Bupa, we’re on a mission to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are at the heart of everything we do. This role plays a vital part in that mission by supporting the systems that help our people grow — professionally and personally.

As a Learning & Development (L&D) Engineer, you’ll be part of our Group Functions Technology team, working across global domains. You’ll support our learning platforms — Bupa Learn and Bupa Campus — which are essential for ensuring our people have the skills and knowledge they need to deliver outstanding care and meet regulatory standards.

This is a great opportunity to make a real impact in a global organisation that values innovation, collaboration and continuous improvement.

How you’ll help us make health happen

As our L&D Engineer, you’ll:

  • Support, develop and configure environments for our global learning platforms.

  • Preferably experienced in supporting SaaS Learning Management Systems, IT integration, APIs, and data analytics.

  • Assess and validate technical solutions to ensure they meet business needs.

  • Contribute to software architecture decisions and collaborate with infrastructure teams.

  • Own and resolve IT-related issues within your domain, ensuring service continuity.

  • Work closely with stakeholders across Bupa’s global markets and IT departments.

  • Engage with cross-functional technology teams to influence solution outcomes.

  • Stay up to date with emerging technologies and look for ways to improve our systems.

  • Support incident and request management, including third-party supplier coordination.

  • Follow Bupa’s change control, release planning and security standards.

    • What you'll bring

  • Strong experience in software engineering, development, support or environment configuration.

  • Domain knowledge in Learning & Development systems.

  • Experience with a broad range of technologies or deep expertise in one.

  • Communicates clearly and works well in a team.

  • Excellent understanding of Agile and ITIL methodologies.

  • Strong knowledge of IT security standards and risk management.

  • Familiar with tools like ServiceNow, and concepts like incident/request management, RCA, and analytics.

  • A keen eye for data and analytics to drive improvements.

    • Benefits

    Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

    Joining Bupa in this role you will receive the following benefits and more:

  • 25 days holiday, increasing through length of service, with option to buy or sell

  • Bupa health insurance for you and your family

  • Access to our wellbeing programmes and mental health support

  • Bonus scheme

  • Enhanced parental leave

  • Pension scheme

  • Discounts on Bupa products and services

  • Opportunities for career development and internal mobility

    • Why Bupa

    We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

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    Location:
    Staines-Upon-Thames
    Job Type:
    FullTime