Responsibilities:To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met.To provide a callout response for the client as detailed on the callout rota.To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met.To ensure equipment and surrounding area conform to agreed company standards.To evaluate performance and ensure the proper servicing and maintenance of equipment under contract to the company is carried out.Working in a safe manner at all times, complying with current Health & Safety legislation and MS Maintenance Solutions ltd. H&S policy.Be punctual with paperwork and clients.Team /Skill SpecificTo undertake fault finding relating to all nature of air conditioning equipment including VRV, VRF, split A/C and multi split systems. This includes liaison with manufacturers tech departments and other engineers/management – close communication.To undertake pressure leak tests. This includes being prepared with codes/details specific to kit to enable all valves to be open/system ready to accept OFN throughout system.To undertake compressor and other inline component replacements followed by pressure leak testing – followed to sound system reinstatement.To replace other system components not within the refrigerant circuit (i.e., fan motors/PCBs etc)To undertake all nature of full system servicing (internal and external units).To carry out full and conclusive F gas and reports documentation to a high detailed level in real time.Administration/ReportsTo complete electronic worksheets and PDF/print reports on the day the work is carried out and left on site.Communicate professionally with the helpdesk and all staff members throughout the company, promoting a positive and collaborative working environment.To ensure the helpdesk is updated with your work status daily.FinanceTo complete timesheets weekly.To submit all overtime via timesheet.To submit expenses weekly.CommunicationTo develop a good working relationship with co-workers and work closely with the helpdesk.Interact with clients in a professional and courteous manner, addressing their concerns, answering questions, and providing exceptional customer service.Ability to offer improved customer service.Technical Skills, Knowledge & ExperienceMinimum A/C qualification – NVQ level 2. The NVQ level 3F-GAS Category 1Soft SkillsPresented in a clean and tidy manner to represent the companyBe proactive and have the ability to locate and repair faultsWell-organized with a customer-oriented approachPunctualQualificationsIPAF Desired but not essentialPasma Desired but not essential #J-18808-Ljbffr