Overview

Join Our Growing Team as a Service Engineer! Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Water Technologies is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join our team. This role offers structured progression and a chance to make a real impact on both the business and the environment.

Location: Field-based to cover across the UK. Position Type: Permanent, Full-time, 37.5 hours a week. Benefits: 25 days annual leave plus bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Note: This position is subject to standard applicant screening and internal hiring processes.

What will you be doing?

As a Service Engineer, your key responsibilities will include but not be limited to:

• On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
• Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
• Troubleshooting and Fault Finding: You’ll be hands-on, solving challenges to keep systems running smoothly
• On-Call Flexibility: A flexible approach to customers’ needs and working hours is required and may include weekends and public holidays. As you grow in the role, you'll join our On-Call Rota to ensure clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;
https://www.youtube.com/watch?v=EDLteqsQ0Tc

What do we need from you?

• Experience: Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
• Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar, or working towards would be ideal but not essential.
• Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
• Driving Licence: A full UK driving licence is essential for this role.

What is in it for you?

Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.

Flexible Benefits: Comprehensive benefits to support well-being, work-life balance, and long-term security. 25 days of annual leave plus birthday leave, enhanced pension, eye care and flu vouchers, 24/7 virtual GP, and refer-a-friend programs. Flexible benefits include BUPA Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance, Group Life Assurance and Critical Illness cover, plus options like Personal Computer, Car Leasing and Cycle to Work Schemes.

What’s next?

If you feel this role is suited for you, click on the “Apply” button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Diversity & Inclusion

At Water Technologies, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We are committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. Every applicant who meets the minimum requirements will be considered fully, regardless of age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status.