Overview

We have an exciting opportunity to join Capgemini as a Network Operations Analyst supporting a variety of Private & Public sector clients within our vast portfolio. Our Network Operations Centre (NOC) provides support at all levels for a multitude of technologies across complex landscapes, delivering a stable, secure, efficient and well managed infrastructure over the full lifecycle of each solution. The strength of our NOC lies within our people, fostered by a supportive team culture.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home, noting that you will be unable to work at home 100% of the time.

If you are offered this position, you will go through a series of pre-employment checks, including: identity, nationality or immigration status, employment history going back 3 continuous years, and unspent criminal record check (Disclosures and Barring Service).

Your Role

As an integral part of a Network Operations Centre, you’ll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. You’ll be empowered to:

• Troubleshoot and configure enterprise networks.
• Be responsible for Network incident diagnostics/resolution.
• Network change implementation.
• Undertake Project Tasks, supporting both internal and external Project Managers.
• Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences.

We are committed to building an inclusive environment where everyone can bring their whole self to work.

Skills and Experience

• Proven track record supporting enterprise networks with valid networking technical certifications.
• In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod).
• Experience supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access).
• Experience supporting (Enterprise) Wi-Fi technologies including Cisco WLC or alternatives.
• Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP).
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP).

Your Security Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. You must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. During the recruitment process you may be asked about your security clearance eligibility, including country of residence and nationality. Some posts are restricted to UK Nationals for security reasons.

What does ‘Get The Future You Want' mean for you?

Your wellbeing

You’ll be joining an accredited Great Place to work for Wellbeing in 2024. We prioritise employee wellbeing with trained Mental Health Champions and wellbeing apps such as Thrive and Peppy.

Shape your path

You will be empowered to explore, innovate, and progress. Capgemini offers a learning for life mindset with extensive training and development opportunities, including access to 250,000 courses and numerous external certifications.

Why you should consider Capgemini

Growing clients’ businesses while building a sustainable, inclusive future. Capgemini is a diverse, collaborative environment where you can learn from experts and contribute to technology-enabled transformation.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations accelerate their digital and sustainable transition. It employs 340,000 people in more than 50 countries and is known for capabilities in AI, cloud and data, with offerings spanning strategy to engineering. The Group reported 2024 global revenues of €22.1 billion.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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Location snapshots: Stockport, Manchester, Salford, Knutsford, Greater Manchester and surrounding areas in the United Kingdom.