Overview Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are looking for a Platform Operations Engineer to innovate, win and grow with us in Theale! As Platform Operations Engineer, you'll play a key role in building out the platform capabilities in Bottomline. In strong collaboration with your team members, you will be expected to deliver technical, process and organisational changes, as well as improvements in line with the strategy and vision of our product development and operations group. Responsibilities

Configure and review alerting to ensure rapid notification and resolution of incidents. Setup dashboards to facilitate the monitoring of our solutions and services. Configure and deliver new services on the platform. Create, validate and update runbooks for standard changes. Think of smart ways to reduce our manual work. Collaborate with our product team for new services design. Provide feedback to our product team on possible improvements. Develop availability and uptime reporting. Drive improvements in platform uptime. Create, validate and update service recovery runbooks. Collaborate with application experts to deliver processes that facilitate “one-click” service recovery capabilities. Participate in the out-of-hours on-call rota to ensure industry-leading incident response for production issues that may arise.

What will make you successful?

Formal training in Computer Science or IT Server administration experience on Windows Server and Linux environments Hands-on experience with Gitlab, BitBucket and Kubernetes Experience configuring monitoring tools such as ELK, APM, Grafana Having already implemented alerts Experience working with API technologies Comfortable with documentation A strong desire to work in a technical environment. Ability to learn quickly (esp. in a technical environment). SWIFT operations knowledge Payment industry knowledge Experience working with SQL and SQL Server Ability to write automated scripts

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. Equal Employment Opportunity Bottomline is an equal opportunity employer. We do not discriminate on the basis of any protected group status under applicable law.

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