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Career Level - IC4

Are you a creative thinker who loves a challenge?
Solve the complex puzzles your skills deserve as our Applications Architect. If you have a passion for innovation in tech, we want you on our team!

Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally.

CSS are looking for an experienced and self-motivated Applications Configuration engineer to work with our UK customers on some of the most challenging Siebel CRM and eBusiness Suite projects. Organisations continue to turn to, and Oracle continues to innovate, these leading products for business; together we create some of the most advanced solutions, combining the latest cloud based technologies with proven business platforms.

What you will do

Be our customers’ trusted technical configuration advisor, developing a deep knowledge of their systems and needs, ensuring the Oracle solution is and remains optimal. The Application Configuration Engineer will devise and govern the implementation configuration of some of the most complex Oracle Siebel deployments. Once deployed, the Application Configuration Engineer advises and assists customers’ continuing innovation and return on investment.

You will have experience of:

• Work closely with business analysts to understand business requirements and translate them into technical solutions.
• Customize and configure Siebel CRM application modules to meet specific business needs.
• Develop and maintain Siebel scripts, workflows, business services, and business components.
• Create and maintain EAI (Enterprise Application Integration) processes, including web services,RestAPIs, integration objects, and data maps.
• Monitor and troubleshoot Siebel application performance issues.
• Identify and implement performance enhancements and optimizations.
• Design and maintain data models, including defining data objects and relationships.
• Perform data migration and data cleansing activities as required.
• Collaborate with quality assurance testers to ensure the quality and reliability of Siebel CRM solutions.
• Participate in system testing and user acceptance testing (UAT) efforts.
• Create and maintain technical documentation, including design specifications, configuration documents, and system documentation.
• Provide ongoing support and maintenance for Siebel CRM applications, including troubleshooting and resolving issues.
• Perform regular system updates and patches as needed.
• Must be willing to undertake the UK Government Security Vetting process.

This role requires UK Personnel meeting minimum requirements, detailed below
UK Nationals who are eligible to support UK Government Environments can only Apply for this Role. UK Nationals are individuals who hold at least one of the following government-issued documents.
1. Valid UK Passport
2. UK Birth Certificate
3. UK Naturalization Certificate

What we will offer you

A competitive salary with exciting benefits

• Flexible and remote working 
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/

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As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. 

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.