Direct message the job poster from Clarke EnergyIn-House Talent Acquisition Specialist @ Clarke Energy | Market Leader in Engineering, Installation and Maintenance of Power Plant SolutionsDrive Process Excellence at Clarke Energy as a Product Support Process Engineer.Are you a detail-driven engineer with a passion for improving service quality and operational efficiency? Clarke Energy is seeking a Product Support Process Engineer to join our Service Operations team at our Knowsley Headquarters. This is an exciting opportunity to lead impactful change in a dynamic, growth-focused energy business.With a strong engineering background, you’ll identify improvement opportunities, enhance internal and contractor processes, and ensure high standards are met across our UK and international service operations.What You’ll Be DoingWorking closely with the Product Support Manager, your mission will be to continuously improve quality and process performance in the Service Department. This dual-focused role (50% internal, 50% external) offers a high level of responsibility and variety.Key areas of responsibility include:Leading process improvement initiatives across service functionsEnhancing technical quality using data analysis, research, and feedbackProducing technical reports, process maps, and audit findingsUsing tools such as Power BI, Navision, and Visio to drive insights and automationSupporting the Product Support and Global Helpdesk teams with technical queriesMonitoring and auditing internal and contractor processes for complianceIdentifying cost-saving measures and operational efficienciesLeading technical aspects of service development aligned with business growthSupporting warranty and concession process improvementsEnsuring all actions align with regulatory, health, safety, and quality standardsWhat You’ll Need to SucceedEssential Qualifications and Skills:Minimum 5 years' experience in Field Service or CommissioningExcellent data analysis, report writing, and process design skillsProficient in Microsoft Office, Excel, Power BI, and VisioStrong understanding of power generation systems and industry regulationsIn-depth knowledge of health and safety legislationFull UK driving licence (category B)Outstanding verbal and written communication skillsBEng (Hons) degree or equivalentExperience in quality/process improvement and technical auditsFamiliarity with root cause analysis techniquesWhat Sets You ApartWe’re looking for someone who is:Confident in working across teams and disciplinesOrganised, analytical, and proactive under pressurePassionate about delivering results and maintaining high standardsAdaptable, innovative, and forward-thinkingComfortable with occasional UK and international travel at short noticeWhat You’ll Get in ReturnClarke Energy offers a supportive environment that rewards excellence and innovation. As part of our team, you’ll enjoy:Competitive salary and benefits package25 days holiday plus bank holidays, with options to buy/sell days7% company pension contributionHealthcare cash plan and life assuranceEmployee Assistance ProgrammeHybrid working opportunitiesRecognition and reward schemesAccess to certified in-house training and developmentA role where full competence is expected within 9–12 monthsAbout Clarke EnergyClarke Energy is a multi-award-winning international business, specialising in sustainable energy solutions across 29 global territories. As the leading distributor and service provider for INNIO’s hydrogen-ready gas engines, we are proud to support the global transition to net zero.We combine engineering excellence, robust project management, and comprehensive after-sales support to deliver reliable, low-carbon energy projects. Our culture is built on trust, integrity, and technical innovation.Ready to Make a Lasting Impact?If you're ready to take the next step in your career and help shape the future of service operations, we’d love to hear from you.Apply via LinkedIn, on our Clarke Energy Careers page, or contact Ben.Dixon@Clarke-Energy.com directly.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering, Project Management, and Strategy/PlanningIndustriesElectric Power Generation, Electric Power Transmission, Control, and Distribution, and Engines and Power Transmission Equipment ManufacturingReferrals increase your chances of interviewing at Clarke Energy by 2xGet notified about new Product Process Engineer jobs in England, United Kingdom.Abingdon-On-Thames, England, United Kingdom 1 month agoCity Of London, England, United Kingdom 2 weeks agoWorthing, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 3 days agoDerby, England, United Kingdom 6 days agoJarrow, England, United Kingdom 1 day agoHiston, England, United Kingdom 1 day agoManufacturing Process Engineer (Assembly)Leeds, England, United Kingdom 4 days agoWinsford, England, United Kingdom 4 months agoNewcastle Upon Tyne, England, United Kingdom 1 week agoContinuous Improvement Manufacturing EngineerHatfield, England, United Kingdom 5 days agoHertfordshire, England, United Kingdom 4 days agoManufacturing & Process Development EngineerGreater London, England, United Kingdom 5 months agoHastings, England, United Kingdom 6 days agoBrighouse, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 1 week agoProcess Simulation & Optimization Engineer - Relocate to Saudi Arabia, Permanent Expat Family Relocation PackageManufacturing Engineer – New Product Introduction - SubmarinesDerby, England, United Kingdom 3 weeks agoStafford, England, United Kingdom 3 weeks agoDarley Dale, England, United Kingdom 4 days agoWe’re unlocking community knowledge in a new way. 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